WesBanco Phone Numbers and Emails

Toll-Free Number:

  • (800) 905-9043

Customer Service:

  • (724) 378-0505
    Aliquippa, PA
  • (410) 266-0768
    Annapolis, MD
  • (888) 664-5300
    Banking
  • (304) 733-4244
    Barboursville, WV
  • (740) 678-2353
    Barlow, OH
  • (270) 734-2374
    Elizabethtown, KY
  • (812) 923-7901
    Floyds Knobs, IN
  • (703) 328-9303
    Leesburg, VA
  • (502) 569-4278
    Louisville, KY
  • (800) 328-3369

General Info:

  • (304) 234-9000

Technical Support:

  • (877) 205-3215

WesBanco Emails:

Customer Service
Parkersburg
Send Message
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How to Contact WesBanco Customer Service?

Most Popular Number:

(800) 905-9043
Total calls: 83 Issues resolved: 4 Last call: Mar 4, 2024

What is the WesBanco Phone Number?

The WesBanco customer service phone number is (800) 905-9043. For cases where you are experiencing challenges or have questions that need to be answered, this number helps. Note that the operating hours may vary, so it is advisable to contact you during regular business working days in Eastern Time (ET). If calling from outside the United States, dial the international access code exactly before the actual number.

WesBanco is proud of its dedication to helping clients and preparing to deal with inquiries appropriately. When you call, be prepared with your query's pertinent account details or particulars.

How Do I Contact WesBanco Customer Service via the Website?

To contact WesBanco customer service through the website, follow these steps:
1. Head to the official website.
2. Click on the 'Contact link.
3. On the 'How to Reach Us' page, find options for reaching WesBanco, including a secure Chat.
4. Complete the form with your contact details and specifics about your inquiry. Be clear to help the customer service team assist you effectively.

The website has been prepared to provide an excellent user experience and help clients find the support they need. The response to online inquiries can change, but WesBanco attempts quick answers, ensuring client satisfaction. When in need of assistance urgently, a direct phone call may be advised.

Does WesBanco Have 24-Hour Customer Support?

There's no WesBanco 24-hour Customer Service on general queries. The support crew is here to assist on weekdays, from 8 AM until midnight, and on weekends until 5 PM Eastern Time. It's super important to drop them a line during these hours to get a quick response. In urgent situations, like reporting a lost or stolen card, WesBanco has your back beyond the usual hours. Just give them a ring, follow the cues, and you'll reach the right folks for those pressing issues. For non-urgent stuff that can wait until the next day, feel free to leave a message or use the secure email form on the website.

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Contact Information

WesBanco Website:

WesBanco Help Center:

Corporate Office Address:

WesBanco Bank, Inc.
One Bank Plaza
Wheeling, West Virginia 26003
United States

Other Info (opening hours):

Location:

Floyds Knobs:

701 Highlander Point Dr

Floyds Knobs, IN 47119

Leesburg:

44084 Riverside Parkway #120

Leesburg, VA 20176

Alexandria:

7300 Alexandria Pike

Alexandria, KY 41001

Annapolis:

2530 Riva Road

Suite 100

Annapolis, MD 21401

Barlow:

8550 State Route 339

Barlow, OH 45784

Aliquippa:

2293 Brodhead Road

Aliquippa, PA 15001

Barboursville:

6501 Mud River Rd

Barboursville, WV 25504

More contact details

WesBanco Rating Based on 45 Reviews

Rating details

1.4
more details
Customer service
Reliability
Product or Service Quality
Website

Rating stats

Rating trend

Summary of WesBanco Customer Service Calls

120 TOTAL
CALLS
01:15 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call WesBanco?

Account Question:

  • “Can't access my account”
  • “My accounts been hacked. So sorry to bother you.”
  • “Obtain account number”

Payments and Charges Question:

  • “My debit card was flagged”
  • “Make payment”
  • “Fraud charge”

Cards Question:

  • “Is credit card fraud”
  • “Want my new card”
  • “Approve card transaction”

Request for Information Question:

  • “Inquiry”
  • “I got a text about a fraudulent charge and my card was locked”
  • “Inquiring about a refund”

Staff Question:

  • “Talk to customer services”

Product/ Service Question:

  • “Internet and mobile banking”

Activation/ Cancellation Question:

  • “Can't activate my card”

Refund Question:

  • “Get money back”

Other Question:

  • “Zelle”
  • “Online banking set up”
  • “Overdraft money”

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